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AI’s Toll on Customer Service Signals Broader Workforce Reckoning as Tech Spending Reshapes Markets

February 24, 20264 Mins read385
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McNellis Partners, International Council of Shopping Centers, ICSC, ULI, Retail, Palo Alto
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New survey data shows customer support hiring has cratered by nearly two-thirds in two years, even a
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Cables of servers in a data center Previous post Southern California's Data Center Market Navigates Surging AI Demand Against the Nation's Highest Power Costs

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